Understand the objection
The transcript separates the actual question from the surrounding conversation. This reduces the risk of answering something other than the customer's concern.
Use cases · Sales calls
Assist for customer and sales calls
During a customer call, Assist helps surface the exact objection and prepare a calm, structured response.
Keep a natural tone
An AI suggestion is a support tool, not a script to read aloud. The representative chooses relevant facts and speaks in their own words.
Follow data rules
Before recording or processing a call, confirm that the workflow complies with law, contract, and internal company policy.
Add support to your next call
Use Assist only with permitted data and a confirmed lawful basis.
Download Assist